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Ely Center 113
Mission:The Office of the Ombuds at Gallaudet University serves as your first stop, last resort, or everything in between to discuss concerns confidentally and informally. You will have the opportunity to be seen, heard, and engaged in coming up with options or a plan of action to address your concerns.
We serve undergraduate, graduate, and international students, staff, faculty, alumni, families of students, and other University community members who are having issues that stem from university policies, practices, and relationships. Anyone is welcome.
When you visit us, you will
The Ombuds adheres to the Code of Ethics, the Standards of Practice, and the Best Practices of the International Ombudsman Association (IOA) in providing services to visitors. The four key principles governing the practice of the Ombuds are:
You can! Please schedule a meeting with Elizabeth Stone, University Ombuds.
Director, Office of Ombuds
The Ombuds Office is a confidential, informal, impartial and independent resource for all of the University members. The Ombuds Office is meant to be a place where students, employees and University community members can go to address concerns or questions without fear of retaliation or...
As announced by the Office of Risk Management, Gallaudet University has launched a whistleblower hotline to report any possible misconduct pertinent to Gallaudet University and Clerc Center. This mechanism has been implemented in order to encourage and enable good-faith reports of observed or suspected misconduct...
Learn more about the various services offered by the Office of the Ombuds.
The Ombuds provides you with a confidential, informal, neutral and independent place to: Develop options Obtain referrals Clarify University policies and procedures Identify tools to achieve academic, professional, and personal success Focus on the issues, not people or personalities Work collaboratively to address problems...
As prescribed by the International Ombuds Association (IOA): The IOA Standards of Practice are based upon and derived from the ethical principles stated in the IOA Code of Ethics. Each Ombuds office should have an organizational Charter or Terms of Reference, approved by senior management,...
As prescribed by the International Ombuds Association (IOA): The IOA is dedicated to excellence in the practice of Ombuds work. The IOA Code of Ethics provides a common set of professional ethical principles to which members adhere in their organizational Ombuds practice. Based on the...
Student Handbook Interim Gender-Based and Sexual Misconduct Policy Hazing Policy Alcohol and Other Drugs Policies Section 504/ADA Grievance Procedure for Students EEO/Affirmative Action Technology Policy Service Animal Policy Student Grievance Office of Student Conduct Disciplinary Proceedings Hearing Procedures for Student Organizations Mediation as offered by the Office of...
As an advocate for fairness, the Ombuds Office shares information on institutional policies and provides guidance to our visitors in navigating conflicts and other issues. This is to support the visitor in developing a better understanding of the system at the university and learning alternative...
The Ombuds may be consulted to address conflicts related to academic and non-academic issues. Common instances of academic issues may include conflicts between students and faculty members, allegations of inappropriate comments or conduct, and questions about academic policies and procedures.
If the visitor is a member of the campus community, there is no wrong reason to visit the Ombuds Office. The Ombuds regularly receives concerns regarding the nine following categories as set by the International Ombuds Association (IOA):
The Ombuds reports to the President of Gallaudet University. Upon request, the Ombuds sends reports in various formats to the President and other adminstrators. These reports typically list the concerns received by the office and general demographics of the visitors in a way which carefully maintains the confidentiality and anonymity of its visitors. Annual reports are posted on the Ombuds’ website at https://gallaudet.edu/ombuds/ombuds-reports/ .
The Ombuds will keep your identity confidential unless there is an imminent risk of serious harm. In other words, if a person’s physical safety is in grave danger, confidentiality cannot be maintained. Confidentiality is maintained for all other situations, unless express permission is granted by the visitor. To make a completely anonymous report, the visitor may make a non-traceable online report by using the ombuds’ webpage. Please know that if the reports are completely anonymous, the ombuds may not be able assist comprehensively in addressing these reports. The visitor also has the option to file an anonymous report through the campus whistleblower mechanism.
The Ombuds may provide only informal assistance, and cannot compel disciplinary actions or involuntary meetings. The Ombuds may conduct voluntary mediation and facilitation, confidential meetings, and conflict management training. The Ombuds also reviews policies and makes recommendations for change. Moreover, the Ombuds may provide notice to university administrators regarding systemic trends and patterns.
The Ombuds serves all members of the Gallaudet University campus community: students, faculty, staff, alumni, parents, families, applicants, and others as appropriate. In other words, the Ombuds’ services are not limited only to students.
For more information, you may visit the ombuds office’s website at: https://gallaudet.edu/ombuds/. For specific questions and requests for appointments, please contact us here.
ou may also visit the office at Ely Center, Room 113. Normal business hours are 9:00 am to 4:30 pm, but because hours vary to accommodate the schedules of visitors, it would be best to send an email first to schedule an appointment.
Director, Office of Ombuds
Gallaudet University, chartered in 1864, is a private university for deaf and hard of hearing students.
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