DIVE's Policies and Procedures

Refund Policy

Package Fee: In most cases, the package fee is nonrefundable. However, exceptions may be made based on the following circumstances:

Tuition:

• You may receive a refund up to one month prior to the start of class, minus a 5% fee.
• No refund will be issued thereafter.

Withdrawals: Students must submit a request to withdraw from a class in writing. Please note that there will be no refund of tuition and fees. You may send your request to the ASL Connect Team. A “WD” will appear on your record. Responsibility for following these procedures rests with the student. Failure to formally withdraw from a course will receive a “F.” Requests must be received prior to the last day of class.

Academic Policies and Procedures

No Voicing Policy: Students accepted into the program are expected to adhere to the no-voicing policy at all times. Participants must utilize their acquired language skills to fully immerse themselves in the learning environment, thereby maximizing their linguistic and cultural development. This policy fosters a true immersion experience and promotes active engagement within the Deaf community.

Students with Disabilities: All accommodation requests must be submitted through the ASL Connect Team. Please contact the ASL Connect Coordinator, Keith W. Grant Jr., for all accommodation inquiries.

Student Grievance Procedure: Students who wish to contest a course grade must first seek resolution with their instructor. If the matter remains unresolved, the concern should then be brought to the ASL Connect Coordinator. When filing a formal grievance, students will be required to confirm that they have followed this procedure.

Enrollment and Recording Policies

Course Dropping and Withdrawal: A course may be dropped up to one month prior to the start of the session, with a refund minus a fee of $XX.XX. Dropped courses will not appear on your record. Failure to formally drop a course will result in a final letter “F.” To drop a course, please contact the admissions team.

Attendance Policy: Students registered for a 2-week course who fail to participate by the second day of the session may be dropped from the course by the instructor. For information on refunds, please refer to the refund policy.

Change of Pass or Fail: A status change may only be made in the case of a clerical or administrative grading error. Any appeal for a change must be initiated by the student and must be approved by both the instructor and the coordinator of ASL Connect. Students are required to contact the instructor first regarding any status change.

Incomplete (INC) Grade: A record of “incomplete” is not permitted in ASL DIVE.