Academics
Areas of Study

Explore technology policies below.

Data Backup

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services GTS safeguards data stored on GTS production servers in the Data Center by backing up the data and retaining the tapes at an off-site facility. The backups ensure that you can be...

Technology Services

Guideline Type: Policy

Wireless Network

Last Revised: January 12, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services The attachment of access point(s), router(s), gateway(s), bridge(s), or other devices intended to provide wireless access to and/or sharing of the university's network by persons other than GTS staff using GTS-approved equipment...

Technology Services

Guideline Type: Policy

Software Orders

Last Revised: March 12, 2020 Refer Questions to: Executive Director, Gallaudet Technology Services GTS licenses a number of software applications and systems for the campus. For information, please visit our Software Distribution page. If you or your department plans to purchase a single copy of...

Technology Services

Guideline Type: Policy

Sensitive Information Handling

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services Many Gallaudet University departments handle sensitive information about students, faculty, and staff that the university must safeguard against the loss and theft of sensitive information. All individuals who have access to confidential...

Technology Services

Guideline Type: Policy

Scheduled Maintenance

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services Gallaudet Technology Services (GTS) advertises a scheduled maintenance schedule so the Gallaudet community will know when to expect potential technology outages. It is mandatory to have periodic maintenance on technology systems to...

Technology Services

Guideline Type: Policy

Printers

Last Revised: January 28, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services This policy is intended to support the initiative to become a more sustainable and environmentally friendly campus by reducing University printing costs through central management and operation of networked printing devices. This...

Technology Services

Guideline Type: Policy

Personal Web Pages

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services All Gallaudet users of GTS hosted Personal Web Pages must adhere to the Personal Web Pages Agreement Form. To request a personal web page, please review and complete the Personal Web Pages...

Technology Services

Guideline Type: Policy

Personal Data Security

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services Gallaudet Technology Services (GTS) endeavors to protect the security of data contained in all devices connected to the University's network. Nevertheless, users of computing systems at Gallaudet should be aware that: Security...

Technology Services

Guideline Type: Policy

Network Jacks

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services GTS provides each faculty and staff member with no more than two (2) network jacks for each individual in their office. If anyone needs to exceed two (2) network jacks, then there...

Technology Services

Guideline Type: Policy

Incident Response Framework

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services The following policy details the Gallaudet Technology Services (GTS) Incident Response Framework that governs how GTS responds to major IT security incidents on campus. The following table defines the roles and responsibilities...

Technology Services

Guideline Type: Policy

Employee Status Changes

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services In order to protect Gallaudet University technology resources, the supervisor is required to inform Gallaudet Technology Services (GTS) and the Department of Public Safety (DPS), when there is a change in any...

Technology Services

Guideline Type: Policy

Information Security Guidelines

Last Revised: September 1, 2011 Refer Questions to: Executive Director, Gallaudet Technology Services A new (T1) & Information Security Agreement is effective as of September 1, 2011. Users who have access to information beyond their own self-service data in enterprise information system, system administrators, and...

Technology Services

Guideline Type: Policy

Google Apps

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services Gallaudet University uses Google Apps for Education as their primary tool for communication, collaboration, and data storage. Although data is stored using Google Apps resources, the content is still owned and managed...

Technology Services

Guideline Type: Policy

Email Accounts

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services Gallaudet University students, faculty, teachers, staff, professor emeriti, and members of the Board of Trustees may have individual electronic mail (email) accounts for as long as they are affiliated with the University....

Technology Services

Guideline Type: Policy

Elevated User Rights

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services This document provides a framework for the management of Elevated User Rights (EUR) requests, also commonly known as 'admin rights' on desktop systems. This policy incorporates feedback from Client Support Services and...

Technology Services

Guideline Type: Policy

Data Center

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services The Data Center in EMG provides a physically secure environment for servers that store and manage Gallaudet University's most critical data, such as student records and financial information. GTS limits access to...

Technology Services

Guideline Type: Policy

Computer Orders

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services Computer purchases at Gallaudet are conducted twice a year to maximize purchasing power of the university. As of 2011, the dates are May and November. On average, the savings are 15% for...

Technology Services

Guideline Type: Policy

Change Management

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services Technology infrastructure goes through rapid changes to keep up with the fast paced world. To eliminate or minimize the negative impact to users, community, or the technology resources as a result of...

Technology Services

Guideline Type: Policy

Business Continuity And Disaster Recovery

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services Gallaudet University has a certain level of redundancy within the Data Center. All data is backed up regularly on-site. For details on the back-up processes, please go to the Data Backup section....

Technology Services

Guideline Type: Policy

Batch Jobs

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services Batch jobs are processes that are scheduled to run on a regular basis without manual intervention. In most cases, batch jobs typically run outside of normal business hours. Gallaudet Technology Services staff...

Technology Services

Guideline Type: Policy

Account Management

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services Section 2.22 Use of Information Technology Resources policy in the Gallaudet University Administration and Operations Manual states that access is limited to faculty, teachers, staff, and students (University and Clerc Center) and...

Technology Services

Guideline Type: Policy

Active Directory

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services All University owned or operated computers that are compatible with Microsoft Active Directory (AD) and are connected to the Gallaudet University network must join the Gallaudet Technology Services Active Directory domain. Computers...

Technology Services

Guideline Type: Policy

Monitoring And Enforcement

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services Gallaudet University Gallaudet Technology Services (GTS) actively monitors network and network resource usage 24 hours per day, seven days per week. Most monitoring activities are routine, and allow GTS staff to detect,...

Technology Services

Guideline Type: Policy

Prohibited Activities

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services In general, five types of activities are prohibited: Activities that compromise or threaten the functioning of the University’s network, database systems, telecommunication systems, or security measures. Activities that constitute misuse or inappropriate...

Technology Services

Guideline Type: Policy

Permitted Activities

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services Gallaudet University technology resources exist to support the mission and goals of the University. Appropriate uses of the system include: Academics and research Academic support Institutional data management and support Financial and...

Technology Services

Guideline Type: Policy

Supported Network Devices

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services GTS Network Operations (NetOps) strives to provide stable and secure connectivity to internal and external resources to the Campus community. NetOps has implemented measures intended to maintain acceptable levels of service, privacy...

Technology Services

Guideline Type: Policy

Requirements

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services Computers connecting to the Gallaudet network must be running a current version of the operating system, such as Windows 7 or Mac OS X, with the latest patches and service packs installed....

Technology Services

Guideline Type: Policy

Introduction and Scope

Last Revised: January 10, 2019 Refer Questions to: Executive Director, Gallaudet Technology Services This document describes proper and improper use of technology resources at Gallaudet University, operated by Gallaudet Technology Services (GTS). The Technology Policy is also known as an Acceptable Use Policy (AUP). The...

Technology Services

Guideline Type: Policy

Contact Us

Technology Services

Merrill Learning Center 1120

(202) 250-2507

(202) 651-5494

(202) 651-5213

Monday
9:00 am-5:00 pm
Tuesday
9:00 am-5:00 pm
Wednesday
9:00 am-5:00 pm
Thursday
9:00 am-5:00 pm
Friday
9:00 am-5:00 pm
Saturday
Closed
Sunday
Closed
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