Directories

Academics
Areas of Study

Overview

Gallaudet Technology Services (GTS) offers essential resources, end-user training, and support to serve both the academic and administrative technological needs of Gallaudet students, faculty, and staff. GTS also supports the Laurent Clerc National Deaf Education Center.

GTS aspires to be data-driven, trusted providers who will be growth-oriented partners and operate responsively and reliably.

Need IT support? Please contact us.

Programs

Information Security

Information Security ensures compliance with security regulations and best practices.

Technology Infrastructures and Applications

Technology Infrastructures and Applications maintains efficient and reliable data and communications network systems and hardware

Academic and End-User Support

Academic and End-User Support provides direct support through the eLearning Center, Client Support Services and Media and Classroom Support.

Operations

Operations supports all GTS functions including the IT Service Desk as the first point of contact for most technology-related issues.

Enterprise Information Systems

Enterprise Information Systems manages centralized information systems and ensures the security and integrity of sensitive data as it is exchanged with other software systems.

Projects and Portfolio Management

Technology is a constantly changing and evolving aspect of the academic world. We’re here to help faculty and staff stay up-to-date and well-equipped by offering the best tools and services possible. Here, you can review the status of active or proposed projects. GTS collaborates with...

Connected Gallaudet

Communication is our most valued resources, essential to all successful academic and life endeavors. We want to ensure that all Gallaudet students and employees have equitable access to the vast array of communication and digital resources you need. New students and employees will receive a...

Meet the Team

Brad Hermes

Chief Financial Officer

Rick Baker

Director, Information Technology Projects

Cary Barbin

Director, Infrastructure and Applications

Bernadine Bertrand

Director, Information Technology Operations

Daryl Frelich

Director, Enterprise Information Systems

Jacquelyn Lally

Director, Academic and End-User Technologies

Jared Evans

Information Security Officer

Shannon Augustine

Senior Project Manager

Harold Barretto

Applications Administrator

James Bushor

Applications Administrator

Min Cho

Service Desk Specialist

Jason Duerstock

Network Architect

Shirley Hack-McCafferty

Administrative Assistant

Matthew Hourihan

End-User Technician

Sean Hourihan

Senior Project Manager

Xian Huang

Client Support Technician

Richard Jones

Senior Service Desk Specialist

Wayland Joyner

Associate Network Administrator

Cheol Kim

Data Engineer

Seung Kim

Integrations Administrator

Lori Koch

IT Business Relationship Manager

Yoel Krigsman

Applications Administrator

Suzy McKenzie

Senior Project Manager

Craig Mills

Senior Client Support Technician

Maria Petrova-Margason

Project Manager

Corey Rosko

Associate Data Administrator

Jay Scotton

Information Technology Manager

Jonas Scotton

Client Support Technician

Joshua Scotton

End-User Services Coordinator

Pengwen Shao

Network Administrator

Brian Van Bavel

End-User Technician

Jeffrey Whitaker

Applications Manager

Information

FAQs

Common Questions

You can reset your password here.

Other FAQs

The IT Service Desk has a dashboard to show the status of our various services. If there is an outage or an issue, you’ll see it there. If there is no outage and you are experiencing a problem, please Submit a Ticket.

*Note: You will need to log into the IT Service Desk to view the dashboard.

Contact Us

Technology Services

Edward Miner Gallaudet Building (Basement) Room B01

(202) 250-2898

(202) 651-5300

(202) 651-5023

Monday
9:00 am-5:00 pm
Tuesday
9:00 am-5:00 pm
Wednesday
9:00 am-5:00 pm
Thursday
9:00 am-5:00 pm
Friday
9:00 am-5:00 pm