Bison Shop Bookstore

Yes, you may return books and merchandise purchased from the Bison Shop, subject to the following conditions:

General Return Policy

You may return all merchandise (excluding textbooks) purchased from the Bison Shop if:

• You can present a valid sales receipt
• The merchandise being returned is in the new(same) condition as you received it
• The merchandise is returned within 14 business days from the date of purchase

Returns made from purchases using our online storefront must be in new condition. All additional shipping charges for returns will be incurred by the customer.

Other points to note

• Purchases made with Student Financial Aid (SFA) can be returned for SFA credit only.
• For the fall and spring semesters, no returns can be accepted after 3 business days with receipt dated three days before the deadline date.
• Summer Return Policy is very limited and is considered as final sale.

We are willing to work with customers to ensure they receive the appropriate size for Gallaudet Clothing. If an exchange is needed, it must meet the following conditions:

• The replacement size is available and in stock
• The incorrect size has not been washed or damaged in any way and is still in New Condition. This includes all tags, including brand tags and original price tags.
• The Customer agrees to incur all shipping charges for the return of the wrong sized item and shipment of the replacement item.