Overview
Technology is a constantly changing and evolving aspect of the academic world. We’re here to help faculty and staff stay up-to-date and well-equipped by offering the best tools and services possible. Here, you can review the status of active or proposed projects. GTS collaborates with clients in academic, operations, and administrative units across the campus to determine the scope and budgets of projects, define resources and schedules, and manage work and product delivery. New projects must be submitted using the Technology Project Request Form and are subject to review and approval. Please allow 6 to 8 weeks of lead time for the review process.
GTS uses the design, build, and run model for each project:

- Design: Project assessment, scope and resource definition, and project planning
- Build: Implementation, documentation, operationalization, and delivery of product
- Run: Ongoing maintenance, upgrades, support, and training
To submit a request, click here.
For any questions related to current IT Projects, please contact us.
Information
Meet the Team
Rick Baker
Director, Information Technology Projects
Shannon Augustine
Senior Project Manager
Jared Evans
Information Security Officer
Sean Hourihan
Senior Project Manager
Seung Kim
Integrations Administrator
Lori Koch
IT Business Relationship Manager
Suzy McKenzie
Senior Project Manager
Maria Petrova-Margason
Project Manager
FAQs
Contact
- Projects and Portfolio Management
- Edward Miner Gallaudet Building (Basement) | Room B01
- click to show email
- (202) 651-5300
- (202) 250-2898