Overview
Operations supports all GTS functions including the IT Service Desk as the first point of contact for most technology-related issues.
Meet the Team
Bernadine Bertrand
Director, Information Technology Operations
Min Cho
Service Desk Specialist
Shirley Hack-McCafferty
Administrative Assistant
Richard Jones
Senior Service Desk Specialist
Contact
- Operations
- Edward Miner Gallaudet Building (Basement) | Room B01
- click to show email
- (202) 651-5300
- (202) 250-2898
Monday
9:00 am-5:00 pm
Tuesday
9:00 am-5:00 pm
Wednesday
9:00 am-5:00 pm
Thursday
9:00 am-5:00 pm
Friday
9:00 am-5:00 pm
