Shuttle Diplomacy

At times, parties during a conflict are not ready to meet in person or speak directly to one another. The Ombuds Office can support the parties by offering shuttle diplomacy; we become an intermediary and go back/forth between the parties until they are ready for a direct conversation after developing a better understanding of the conflict and each other’s needs. This process will also assist the parties in developing mutually satisfying outcomes either by a direct conversation or working solely through the Ombuds Office.